Didion’s pacesetting Customer Care Standards aren’t mere suggestions; they are promises you can always count on.

Our Promises to All Customers:

01

We know you value responsiveness. We will respond to all orders, inquiries and requests within one business day.

02

We know you value timeliness, and because your time is important to us:

  • We will strive for on-time deliveries.
  • We will notify you in advance in the event we experience a delay.
  • We pledge to protect a five business day lead time from the receipt of your order to the day it ships on most products.

03

Because building and maintaining strong relationships with our partners means everything to us:

  • We will strive to visit all of our customers at least once a year.
  • We will routinely conduct customer satisfaction surveys.
  • We will provide proactive communications to all of our customers.
  • We will strive to be the easiest company to do business with.

Quality Assurance

04

We will partner with your QA team to ensure we meet your quality and food safety program.

05

We promise to always live our core values of:

  • Safe
  • Smart
  • Hungry
  • Humble
  • Team

Meet Our Customer Care Team

Jeff Dillon

Corn Products Sales

Jeff Dillon
Vice President of Sales
(920) 348-6852
jdillon@didionmilling.com

Matt Sullivan

Corn Products Sales

Matt Sullivan
Account Executive
(920) 348-6849
msullivan@didionmilling.com

Karyn Hickman

Customer Relations

Karyn Hickman
Customer Relations Manager
(920) 348-6851
khickman@didionmilling.com